Refund & Cancellation Policy

Refund & Cancellation Policy – Tatito Matrimonial Services

  1. Tatito Matrimonial Services may offer both free and paid membership plans to users.

  2. By purchasing any paid service on the platform, users agree to the terms mentioned in this Refund and Cancellation Policy.

  3. Payments made for membership plans or premium services are generally non-refundable.

  4. Once a membership plan or service has been activated, it cannot be cancelled or refunded unless otherwise specified.

  5. Users are advised to carefully review the details of any service or membership plan before making a payment.

  6. Tatito Matrimonial Services does not guarantee successful matches, engagements, or marriages through the platform.

  7. The platform only provides a digital space to connect members seeking matrimonial alliances.

  8. Refunds will not be provided on the basis that a suitable match was not found.

  9. Refund requests may be considered only in exceptional cases such as duplicate payments or technical errors in the payment system.

  10. In such cases, users must contact the support team within a reasonable time after the payment.

  11. The platform reserves the right to review and decide refund requests at its sole discretion.

  12. If a refund is approved, the amount will be processed through the original payment method used during the transaction.

  13. Processing time for approved refunds may vary depending on payment providers and banking systems.

  14. If a user voluntarily deletes their account, any active paid membership will be considered cancelled without refund.

  15. Suspension or termination of a user account due to violation of platform policies will not qualify for any refund.

  16. Users are responsible for ensuring correct payment details while making transactions on the platform.

  17. Tatito Matrimonial Services is not responsible for payment failures caused by banking errors or third-party payment gateways.

  18. Promotional offers, discounts, or special packages may have separate terms and conditions regarding refunds or cancellations.

  19. The platform reserves the right to modify membership plans, pricing, or services at any time.

  20. Any updates to the Refund and Cancellation Policy will be reflected on the website.

  21. Continued use of the platform after such updates indicates acceptance of the revised policy.

  22. Users are encouraged to contact the support team for any questions regarding payments or service policies.

  23. By using Tatito Matrimonial Services, users acknowledge that they have read, understood, and agreed to this Refund and Cancellation Policy.